Ask any customer what their biggest worry is when making a purchase online, and they’ll only have one answer. Security and more specifically, protecting their own online information from theft or fraud. Both issues are quite common in the online world and certainly more so than most business owners would care to admit. As such, customers are always cautious when making a new purchase online. Particularly, if it’s a business that they haven’t used before.
This is why, as a business owner, you must make security a top priority. It needs to be iron clad and negate even the possibility of fraud or theft. Don’t forget this isn’t just in the interest of your consumers, it’s about keeping your company safe. If you don’t work hard to protect customers, it’s going to reflect badly on your business. If customers are hit by cases of fraud you can bet, it will be sourced back to your business. So, how can you boost up levels of security?
Introduce Secure Payments
There’s a balancing act here that you need to be aware of. You want payments to be secure, but you don’t want customers to feel like they need to jump through hoops to buy. This will definitely result in fewer sales because customers want purchases to be easy. They want to find it simple rather than an endless chore. To do this, you need to work with a secure payment company. They can introduce ID sales which is the perfect solution. Purchases will be both quick and secure thanks to clever AI software.
You have to setup network taps for your business network. Network taps will run your information and data a certain way through your system. Essentially, it will push everything into a funnel towards security software. This is designed to weed out viruses and malware. That’s important because as soon as you open shop, there’s a target on your business. It doesn’t matter how well known your company is, you can bet that someone will be trying to steal from it. With taps, you can make sure that absolutely nothing slips through the cracks.
Latest Security Software
Of course, those taps will be pointless unless you have the latest security software operating at the end of them. The answer here is simple. You need to make sure that you are constantly updating your security with new software as it’s released. You can not afford to fall behind on software because if that happens, something will get through. Your computer network could be infected, and your business might be left vulnerable.
Lastly, you may want to consider the possibility of investing in IT support for your business. They will keep a check on your company and monitor all your networks. If there is any issue, they will work 24/7 to resolve it. While a service like this is expensive, it could be worth it. It will save you from the issue of entering into disaster recovery due to a severe hack.
10 tech mistakes small businesses make (and how IT consultants can help clients avoid them)