Over one third of businesses in the United States are using a VoIP phone system, with the vast majority of these being small businesses. Also known as Internet telephony, VoIP allows businesses to bypass analogue phone lines and make significant savings. The system works by transforming voice signals into digital ones, relying on your Internet broadband to send this data to the receiver. VoIP is as useful for large businesses as it is for smaller ones. In fact, it companies with thousands of employees, cutting unnecessary expenses such as those made on communication, can be key to success. These are a few reasons why VoIP is becoming such a big player in businesses of all sizes across the nation.
VoIP is Cheaper
The main reason why many companies opt for VoIP, is its low cost. Essentially, voice data costs less to send over the Net than it does over other circuits. The average operational expenses of companies using VoIP amounts to around $20 per employee per month. However, because VoIP providers offer different packages depending on a company’s needs, costs can be brought down further. In essence, there are different combinations of plans depending on whether the entire company or specific departments make mainly in-house, local, national, or international calls. Different plans can be contracted for different employee groups, for instance – which can be particularly useful for larger companies. If you are calling VoIP to VoIP, then the call will be completely free.
Adapting to Working Patterns of the New Millennium
Working from multiple locations is becoming increasingly common in America, as it is in the rest of the world. According to data released by the US Census, around eight million people work from home in the U.S. These statistics indicate the extent to which business internet can fulfill communication needs regardless of where employees are located. Research by Global Workplace found that the average employer could save over $11,000 per year for every half-time telecommuter – which indicates that it is an ideal solution for companies with flexible and multiple working locations.
Flexibility of Use
VoIP allows you to change your plan in line with changing circumstances in your business. For instance, you may decide to add or remove numbers or integrate apps or technology that you need to conduct your business. You can also opt to integrate VoIP with your CRM application. This will allow you to call clients with just one click from inside the CRM app, record conversations, automatically transcribe conversations, and import this data into software.
VoIP is already the choice for a large number of businesses, but as word of its efficiency and low costs continues to spread, it will undoubtedly be a stronger player in both large and small businesses. It cost saving features are only one of many reasons to change. The wide array of apps and technologies that are compatible with VoIP are quickly making communicating, recording, transcribing, and exporting data easier and quicker.