One of the main reasons businesses avoid outsourcing is related to fear. They are scared of letting go and losing control over their daily operations while being forced to rely on someone else. They are afraid to try new ideas because they cannot guarantee every outcome. However, experts estimate that the global outsourcing market ranges from $104 billion to $136 billion. Companies are taking advantage of outsourcing and finding success, so your business may also want to consider it.
Understand Outsourcing Variations
Although some view outsourcing with negative connotations, the general concept has variations that are positive. By definition, it involves getting services or goods from an outside source instead of an internal one. There are many successful businesses that outsource different services and needs to their local communities, so outsourcing overseas is not the only option.
Companies frequently outsource call center services or social media support. However, they also outsource graphic design work, website construction, content creation and other items. The global marketplace has made it easier for small and big businesses to contract out work that they do not want to handle internally.
Set Up Clear Definitions
One of the key ways that your business can take advantage of outsourcing is by starting with clear definitions. Which services must be done internally, and which services can be handled by others with greater success? If you are struggling to design images or manage your social media accounts, then outsourcing these items can make your business stronger. You will be able to focus on the areas that you do best while someone else handles the additional work.
Search for Repetition
You want to examine the repetitive tasks that occur in your company. You may benefit from outsourcing even if your business can handle repetitive tasks such as monthly invoicing or blog updates. The reason why it may be better to contract out this work is related to the use of limited resources. Are your best staff members wasting time on bookkeeping instead of marketing? Do you spend hours coding your websites instead of talking to clients?
The search for repetition will reveal which tasks have to be done every week or month. In addition, it will show you the tasks that can be outsourced to someone else. Repetitive chores can be great time wasters and can affect the morale of your staff.
Scale Your Business
One of the issues that many businesses encounter as they try to scale is related to their internal abilities. You may not be ready to invest in a larger office with more staff, but you can probably afford to outsource accounting or call center services. As your workload expands, you realize you need outside help to grow your business because you do not want to start turning away potential clients and customers. Outsourcing can help your business stay strong by giving you a more affordable scaling option.
Search for the Right Provider
Although many businesses acknowledge they need outside help, they do not pursue it because they do not know who they can trust. The search for a provider who can help you with outsourcing begins within your own network. A proactive search can speed up the process and lead you to the best options. Your network of contacts can provide insight and referrals.
Plan the Training
After you have found the company or individuals who will be part of your outsourcing strategy, the next step is to plan the training process. The person or group who you hire may already have the necessary skills to help you, but they will not be aware of the specific processes that you use in your business. The training plan should also include information about organization.
Plan for Communication
It is crucial to establish clear guidelines on how you will communicate with the people or group who are part of your outsourcing arrangement. Will you get a weekly or monthly summary of the tasks they accomplished with relevant reports? Do you prefer to receive less frequent communication, so you only get notified if a problem appears? Before you start working together, you must discuss how and when you will communicate. This will eliminate potential pitfalls that could jeopardize your business.
Learn to Let Go
It is tempting to oversee every detail as you outsource tasks in your business. However, the point of contracting out work is to give you more time to focus on other aspects of your company. If you waste hours every week checking on the person or group who you hired to manage your tasks, then you will accomplish less than before.
If your business is struggling to complete all of the necessary tasks internally, then it may be time to consider outsourcing. Companies have been able to find success by seeking outside help and using it effectively.