Modernizing your company’s call center is not a simple task. There are any number of platform and dialer considerations to be made, that is to say nothing of the immense
How to Provide Cloud Data Security
According to Statista, cloud computing has taken over the globe generating billions of dollars of revenue. The graph keeps going up and won’t be slowing down any time. It is
Why Marketing Automation Strategy is Important for Small Businesses
In today’s world, where everything seems to happen at hyper speed, it’s no wonder that marketers refuse to spend time completing mundane and repetitive tasks by hand. In a bid
4 Ways Live Chat Software Can Boost Your Conversion Rate
Think live chat isn’t important? Think again! Around 51% of consumers not only expect businesses to be available around the clock, 42% prefer live chat because they don’t have to
Smart Ways to Grow SMB Advertising
You’re launching an online store for your small business, and you know you’re going to have to do something to attract attention to it. But your budget is tight and
Data – Where to Store it and Keep it Safe
There are so many options when it comes to how you manage your technology. From big companies to solopreneurs – everyone needs data storage. In the ever-changing world of privacy
Understanding and Handling Big Data for Businesses
You just got used to the term big data and you want to learn more about the topic? Reading this article will make everything clearer. Working with data on a
Is Your Approach To Tech Letting Your Customers Down?
The world of business is more competitive and cutthroat than ever. Customers have access to a wide range of providers offering the exact same goods and services who are tripping