It’s no surprise that consumers are becoming more concerned with the security of their personal data while shopping. A study was conducted that took 5,000 online shoppers surveys and determined
8 Advantages and Disadvantages of Using Customer Relationship Management Software
The Customer Relationship Management software makes it possible for a company to leverage the data they collect. The software which focuses on CRM can track the located trends, track the
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When running an SME, there’s always a need to keep costs down while accessing the best services and tools to operate the business and keep it streamlined. Often, your business
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The world of business is more competitive and cutthroat than ever. Customers have access to a wide range of providers offering the exact same goods and services who are tripping
What Will the Future of Online Shopping Look Like?
If you’re reading this, you’ve almost certainly bought plenty of products online. We all have. But have you ever thought about what online shopping will be like in the future?
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When we think about technology, we tend to view it as something that diminishes the customer experience. There’s the idea that technology takes away the human touch from business and
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A lot has been said about virtual reality and the technology surrounding it since VR headsets started to hit the high street. Although virtual reality had been spoken about for
Here Are Some Things That Your Customers Actually Want From You
No matter what kind of business you’re running, you’re almost certainly going to end up coming up against one particular question time and time again: what do your customers actually