Business, Tech

Improving Customer Service Through Solid Tech and Sound Practices

The contact center is an environment that comes with a lot of conflicts, not just in terms of the customer-business relationship, but in terms of the common problems experienced by

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Business, Tech

6 Tips for Creating a Good Customer Service Experience

Creating a good customer service experience is vital if you want to grow your company. Here are 6 tips to make sure your customers have a memorable time. When is

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