Business, Geek, Tech

Making the Most of Your Dialer

Modernizing your company’s call center is not a simple task. There are any number of platform and dialer considerations to be made, that is to say nothing of the immense

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Business

Tech Tools and Useful Services for a Growing Small Business

When running an SME, there’s always a need to keep costs down while accessing the best services and tools to operate the business and keep it streamlined. Often, your business

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Business

Advantages of an Inbound Call Center

A call center creates an effective communication channel between customers and employees. This is one of many benefits of incorporating a call center as part of your business culture, where

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Business, Tech

Using Technology To Improve the Customer Experience

When we think about technology, we tend to view it as something that diminishes the customer experience. There’s the idea that technology takes away the human touch from business and

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