Business, Tech

Developing a Successful Call Center for Small Businesses

Many businesses make the mistake of believing that creating and setting up a call center is simply a matter of installing a phone system and hiring personnel to answer or


Entertainment, Geek, Lifehacks

Five Ways to Add More Laughter to Your Life That Go Beyond Watching TV

Laughter is an important part of our lives. It really is the best medicine, boosting the immune system, burning calories, and improving the function of blood vessels. Unfortunately, laughter can


Business, Geek, Tech

Making the Most of Your Dialer

Modernizing your company’s call center is not a simple task. There are any number of platform and dialer considerations to be made, that is to say nothing of the immense