As more tech offerings move into the cloud, businesses are choosing to get their communication systems there, too. Now that SIP trunking is in the cloud, more businesses are choosing
Making the Most of Your Dialer
Modernizing your company’s call center is not a simple task. There are any number of platform and dialer considerations to be made, that is to say nothing of the immense
Advantages of an Inbound Call Center
A call center creates an effective communication channel between customers and employees. This is one of many benefits of incorporating a call center as part of your business culture, where