Think live chat isn’t important? Think again! Around 51% of consumers not only expect businesses to be available around the clock, 42% prefer live chat because they don’t have to
Is Your Approach To Tech Letting Your Customers Down?
The world of business is more competitive and cutthroat than ever. Customers have access to a wide range of providers offering the exact same goods and services who are tripping
Advantages of an Inbound Call Center
A call center creates an effective communication channel between customers and employees. This is one of many benefits of incorporating a call center as part of your business culture, where