Business, Tech

4 Ways Live Chat Software Can Boost Your Conversion Rate

Think live chat isn’t important? Think again! Around 51% of consumers not only expect businesses to be available around the clock, 42% prefer live chat because they don’t have to

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Business, Tech

Is Your Approach To Tech Letting Your Customers Down?

The world of business is more competitive and cutthroat than ever. Customers have access to a wide range of providers offering the exact same goods and services who are tripping

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Business

Advantages of an Inbound Call Center

A call center creates an effective communication channel between customers and employees. This is one of many benefits of incorporating a call center as part of your business culture, where

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